Delivery & Returns

UK Mainland Shipping 

Enjoy hassle-free shopping with our efficient UK Mainland shipping services. Our shipping operations run from Monday to Friday, ensuring your items are dispatched promptly. Please note that during peak periods, such as holidays, dispatch times may be slightly longer. Once your items are shipped, you'll receive a notification with the carrier's details and a tracking number, allowing you to monitor your order every step of the way.

Postal Carriers: We partner Royal Mail and Evri to deliver your packages reliably and efficiently.We will send email on which carrier with tracking information

Delivery Cost: £5.99 for standard tracked shipping.

Delivery Time frame: 

48 (Royal Mail) hours delivery for mainland UK

72 (Royal Mail) hours for the Scottish Highlands and Northern Ireland

Orders placed before 2pm Monday–Friday will be dispatched the same day

Orders placed after 2pm, or on Saturday or Sunday, will be dispatched the next working day

Delivery Restrictions: We do not deliver to the following postcode areas:

  • Scottish Islands: HS, IV41-51, IV55-56, KA27-28, KW15-17, PA41-49, PA60-78, PH41-44, ZE
  • Scilly Isles: TR21-25
  • Channel Islands: All Areas
  • Isle of Man: All Areas
  • Isle of Wight: All Areas

Orders with delivery addresses in these areas will be cancelled and refunded.

Returns Policy

We are committed to ensuring your satisfaction with every purchase. Our 30-day return policy provides ample time for you to decide if your purchase is right for you. Here’s how it works:

  • Return Request Period: You have up to 30 days after receiving your item to request a return. Initiate your return by using our contact form, and our team will guide you through the process.
  • Refund Policy: After the 30-day period, we offer a credit note for your returned items.
  • Return Conditions: To be eligible for a return, your item must be in its original condition and packaging. We are unable to issue refunds for personalised design products due to their custom nature.
  • Return Shipping Costs: Please note that return shipping costs are your responsibility and are non-refundable.

To start your return or if you need more information about our shipping and return policies, contact us. Our dedicated customer service team is ready to assist you and ensure a smooth and pleasant shopping experience.